We have partnered with a variety of leaders and teams in the technology sector, where our people-driven approach has tackled tough managerial and learning challenges. A sample of our recent work includes:
Helping software programmers becoming more Agile
Challenge: An Italian software company wanted to increase the effectiveness of their programmers.
How we helped: Developed their work day flow and organization leveraging Agile workflows but tailoring to their specific needs.
Transforming customer care operators into managers
Challenge: Hundreds of customer care operators were working in conjunction with tax lawyers with no system to manage their content or people.
How we helped: Created a middle layer of management, upskilling operators to become team leaders and effectively manage colleagues and content.
Aligning leaders in a corporate merger
Challenge: A computing network company needed help integrating with their California partners after a recent merger.
How we helped: With top leadership, aligned on the desired culture and integration methods between the companies, evaluating both the business strategy and coaching the leadership team in their new roles.
Virtualizing a mobile phone company’s sales force
Challenge: The sales force of a leading phone company needed to work more effectively and enter into virtual channels (pre-pandemic).
How we helped: Boosted their commercial capabilities, supporting their transition into the virtual world, and creating confidence for their newly acquired capabilities.